Excellent question, TripRupee never overcommits to consumers. The travel industry has a volatile nature. For example, flight fares are dynamic and increase or decrease over time. Hotel room inventory gets sold out quickly during peak seasons and visa appointment slots may be subject to delays, among other factors. We request that clients make quick payments to trusted partners to avoid discomfort. The sooner payments are made, the better the possibilities we have of cutting these risks. TripRupee conducts strict sanity checks before payments are made and takes the following steps: -
- Rechecks flight fares and airline availability
- Rechecks hotel availability
- Rechecks visa appointments
- Gives early warning regarding possible airfare hikes for bookings that include flights, using our own GDS to forecast airline prices.
- Our partners are given the option to hold airline PNR, prices, and seats, with most airlines allowing this facility in their GDS.
- If seats can be held, TripRupee’s partners can hold flights with a price lock assurance.
- If booking well in advance, TripRupee’s partners have agreed to book hotels if there are price and room availability lock options available, cutting the possibility of hotels getting sold out.
- In the event of flight fares abruptly skyrocketing and consumers not having the budget for it, TripRupee will refund quote comparison fees and travel partner fees.
- These situations are handled on a case-by-case basis as TripRupee evaluates the genuineness of the cases and supports clients with refunds.
- It is an exception to our non-refundable payment policies, and consumers should not intentionally misuse this flexibility.